Privacy Policy

About

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.
Topics:
What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
Marketing
What are your data protection rights?
Privacy policies of other websites
Changes to our privacy policy
How to contact us
How to contact the appropriate authorities

Introductory information

"Petrichor Aintree" is a trading name of "Keystone and Canopy LTD"
"Petrichor Coffee House" is a trading name of "Keystone and Canopy LTD"
The use of words "us", "we", etc strictly refer to Keystone and Canopy LTD

How do we collect your data?    

You directly provide Keystone and Canopy LTD with most of the data we collect. We collect data and process data when you:
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
Send us a message via our Contact Form

How will we use your data?

Our Company collects your data so that we can:
Email you with special offers on other products and services we think you might like.
Respond to your contact emails directly.

How do we store your data?

Your data is stored on a secure cloud storage site (Google Drive) and information goes through a strict application process to access. This is only granted to personnel who send marketing emails, update your information, etc.
Keystone and Canopy LTD will keep your data for 6 months or until you request a deletion. Data is deleted securely.

Deletion of your data

You can request that Keystone and Canopy LTD delete any data we hold about you wherever possible.
This may not be possible due to certain legal requirements, etc.

Marketing

Keystone and Canopy LTD would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.
If you have agreed to receive marketing, you may always opt-out at a later date.
You have the right at any time to stop Keystone and Canopy LTD from contacting you for marketing purposes.

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Keystone and Canopy LTD for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Keystone and Canopy LTD correct any information you believe is inaccurate. You also have the right to request Keystone and Canopy LTD to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Keystone and Canopy LTD erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Keystone and Canopy LTD restrict processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Keystone and Canopy LTD's processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Keystone and Canopy LTD transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@keystoneandcanopy.co.uk

Privacy policies of other websites

The Petrichor Aintree privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Keystone and Canopy LTD keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 17th November 2023.
We are entitled to change this policy at any time with or without notification to users.

How to contact us

If you have any questions about Keystone and Canopy LTD's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: info@keystoneandcanopy.co.uk